The Primrose is a popular destination and during busy Saturday night service can welcome over 75 diners at any one time. In addition to this, the venue also has a function room with a capacity of 60 people.
As part of his drive to offer excellent customer service, owner, Kevin Smyth, invested in the EauVation Table Top system, providing consumers with fresh, filtered and chilled still and sparking water.
Kevin Smyth explains: “Since installing the system we’ve had so much feedback from our clients, they immediately liked the branding and design of the bottles, and can see that because it’s chilled and not full of ice, they’re getting a pure, high-quality taste.”
Positive feedback from customers is just one of the benefits The Primrose has experienced since investing in an EauVation system. It is also helping to save the business money and improve the establishment’s green credentials. Kevin Smyth continues: “When you look at the man and energy power involved in ordering bottled water, delivering it, storing it, getting it out onto the bars and then disposing of the bottles, it’s a no brainer to instead choose a system such as EauVation. We also charge for the sparkling water, so this adds to our revenue.
“It’s such an easy system to use, that our staff can be more efficient and really concentrate on delivering the excellent level of customer service we’re known for. The machine does exactly what it’s supposed to do, and as a business owner that’s precisely what you want when investing in equipment.”